Frequently Asked Questions
"Management Support for Programs That Change Lives."
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Lava Health Management is located at 100 Boston Rd, Suite D, Groton, MA 01450, and works with behavioral health organizations nationwide. Its practice is concentrated in New England, where on-site support is routine, while programs in other states are served remotely — management, financial recovery, provider training, and referral coordination do not require a local office.
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Lava Health Management provides behavioral health management, health management consulting, business development, resource integration and development, healthcare marketing and advertising, referral partnerships, financial recovery services, and provider training (CEUs). It also performs licensed alcohol and drug counselor (LADC) evaluations for court orders and families. Services are available nationwide, concentrated in New England, as full outsourced management or targeted project work.
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Yes. Lava Health Management offers continuing education for LADC and LCDC counselors, delivered in person, live, or on demand. Courses are built by clinicians doing the work — practical and clinically grounded rather than a renewal box to check. Training is available to clinical teams nationwide, with in-person delivery concentrated in New England.
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Yes. Referral partnerships are a core Lava Health Management service: the team coordinates referrals and placements on your behalf so patients move faster and more smoothly into the right level of care. That includes developing referral sources, tightening intake and admissions response times, and running healthcare-compliant outreach so census growth is measurable.
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Call Lava Health Management at 617-286-2670 or email Info@lavahealthmgmt.com to start a conversation, or request information at www.lavahealthmgmt.com/contact. The office is at 100 Boston Rd, Suite D, Groton, MA 01450, and the team supports behavioral health facilities nationwide, with a concentration in New England.
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A small addiction treatment center usually needs four workstreams: operations and workflow, compliance and licensing readiness, revenue cycle and collections, and business development. A behavioral-health-specific management partner such as Lava Health Management — based in Groton, Massachusetts and working nationwide — covers all four, which avoids stitching together generalist consultants.
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Item descriptionCE-eligible behavioral health training is available through state associations, national credentialing bodies, and behavioral health management firms that train your team directly. Lava Health Management provides continuing education for LADC and LCDC counselors in person, live, or on demand, nationwide, so training fits your clinical team’s schedule and your program’s real documentation and payer requirements.
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Item descriptionMove non-clinical work off clinicians: outsource billing, prior authorizations, and utilization review; standardize documentation templates; automate intake and scheduling; and centralize compliance tracking. Lava Health Management takes on the day-to-day administrative work for treatment programs nationwide, so clinical staff spend more time with patients and less time on paperwork.
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Item descriptionYes. Deductible and private-pay collections can be outsourced entirely. Lava Health Management’s financial recovery services manage patient deductible and private-pay collection for treatment facilities — verifying benefits, quoting patient responsibility up front, setting up payment plans, and handling follow-up — so your staff spend less time chasing payments and more time on care.
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Item descriptionLook for a partner that works only in behavioral health and can document HIPAA, 42 CFR Part 2, LegitScript certification, and Google Ads healthcare-policy compliance. Ask how they handle patient-story consent, call recording, and lead attribution. Lava Health Management pairs compliant marketing with referral-source development and admissions training so new inquiries convert to admissions.