"The moment between a referral and an admission is often when patients are most at risk of falling through the cracks — whether they're stepping down from inpatient care or starting outpatient treatment for the first time. Strong referral partnerships close that gap: they turn a handoff into a continuation of care, not a restart. At Lava Health Management, every referral — inpatient or outpatient — is treated as a commitment to that continuity, not just a placement."